What is MiView™?
MiView™ is a new visual reporting tool that creates powerful graphical summaries of essential business information from multiple disparate sources.
MiView™ delivers the insight into information you need, to accelerate decision making and improve profitability.
Why did you make MiView™?
Our mission is to 'Improve the value of your information'. We have a lot of experience in delivering information systems,; and integrating IT systems in order to get at and display information. We noticed that not only were we delivering real benefits very quickly, but the way we did this, and the software we used, had a different approach from all other vendors in this market.
In addition, all our systems paid for themselves within weeks of implementation,; unlike many others which takes months or even years and frequently fail to meet expectations. We decided that we could package our whole solution together 'as MiView™ '.
How is MiView™ Delivered?
Our Business Information Review process is one of the key steps to unlock the potential of your information systems, and we know from previous projects that we can identify and deliver significant business benefits using this process.
What is different about your deployment method?
Our deployment method is different from other vendors in that it concentrates on identifying and solving business problems, and coming up with technical solutions to solving these problems. These solutions are based upon our toolset, and our proven ability in system integration, should technical issues arise.
The other factor is our deployment methodology. This starts with the BIR(Business Information Review), and has been shown to provide real business benefits in every customer who has used it.
When this is combined with our toolset, and our ability to overcome any integration issues that may arise, then can confidently say we have a different solution.
Finally, MiView™ was designed to provide users with a system that can be implemented in weeks, with ease of use and data source creation, along with a level of drill down and analysis capability that is suitable for all users not just technical staff. This is different from other solutions.
What is different about MiView™?
The elements are:
- A proven structured deployment method starting with our Business Information Review process. This effectively audits your existing systems to identify information gaps and records your specific requirements. The BIR (Business Information Review)deliverables outline the configuration, implementation plan and costs, coordinating the MiView™ deployment that will deliver your specific business benefits.
- A new 3 part toolset specifically designed and developed by us. This performs 3 functions - data acquisition, data management, and finally data distribution and display
- Ongoing support via a comprehensive support contract with help desk, bug fixing, and enhancements. All customers with support contracts get new product releases as part of their contract - complete with what ever enhancements are in that release.
These are combined with a pricing and license model which sets new parameters of price / performance for this market.
We aim to offer 80 - 90% functionality of the traditional "top tier" vendors at 10 - 20% of the cost.
We can do this by use of our own toolsets, and by charging appropriate, not extravagant, fees.
The other difference is our focus purely on business processes and deliverables, which is unlike our competitors, who tend to focus on technology and/or software features. This means we can guarantee your business will definitely get the benefits you desire, and the return on your investment will be measured in weeks not years.
How does the Toolset work?
Fig 1 MiView Toolset Overview
The libraries control data in to and out of the management console. The input library is a set of what we have called smart data adapters. These bring data from any external source into the management console. By using a library, although our development took longer, we have ensured that MiView™ not only can cater for all known existing data sources and formats, but that it is future proof. To add a new source we simply amend or add a new library routine. The management console holds all the data imported in one central database, and controls all the data output. In addition, the console controls all scheduling and all user accounts. The console sends output data to the output library for presentation to the output devices.
The output library works in a similar manner to the input library, but controls the output of data from the console. It is future proof in the same way as the input library.
How is MiView™ Purchased?
Managed Server: The MiView™ application, its associated database and all required files are installed onto a new dedicated server supplied by us. Once the MiView™ server install is complete the server is delivered to the customer site and added to the network fully functional and ready to go.
Installed: An expert team will come onto a customer site and install the MiView™ application and associated files onto an existing server and configure the local databases to accommodate MiView™ data storage.
We are happy to discuss with you which is most appropriate to your situation.
What happens after the installation?
One of the differentiators of our process is that after the first implementation customers have the potential to unlock additional business benefits, by continuing the procedure that resulted in the BIR (Business Information Review) Report and the MiViex™ implementation.
The BIR( Business Information Review) process will have defined a number of potential benefit areas within the organisation. Some or all of these will have been targeted in the implementation. Users can either continue to implement already defined areas using the same framework, or repeat the BIR(Business Information Review) process for other parts of their organisation. In either case, the process remains the same, and the mechanism to deliver the benefits is consistent.
In addition you get a comprehensive support arrangement which gives you:
- A review every six months by your project manager
- Helpdesk and Support
- Bug Fixing & Enhancement releases at no charge
What technical dependency is there for MiView™?
The system is capable of being run on Oracle or SQL Server databases. All our development has been on Oracle. We then test on SQL Server.
MiView™ has been developed to run under all versions of Microsoft Internet Explorer, and a version that is compatible with Firefox will be released shortly.
What data sources can MiView™ import?
- Oracle
- Excel
- XML
- SQL Server
- ODBC
- Microsoft Access
- Web Screen Scrape
- RSS Feeds & Web Services
- And many others
Our objective is to create many, many more smart adapters as we deliver more MiView™ solutions.
And, because we have developed MiView™ using our toolset and library approach, we can add and develop these data adapters dependent on user requirements and/or technology changes.
What if I need an interface that is not in your toolset?
Our company is founded upon many integration projects. We have shown we can integrate almost anything with anything. Please speak to our customers who can verify this.
We have combined these experiences with a design concept, to produce MiView™ - a library based solution to data capture and display.
This approach means that MiView™ is genuinely future proof.
Can users create their own charts and reports?
Can we deploy our reports via the internet?
How about sending reports at pre-determined times?
I have already got Crystal Reports - will I lose my investment if I move to MiView™?
What about Plasma screens - e.g. in our reception area, or on our production line?
How do you handle mobile devices - like phones, PDA's etc?
How does your support work?
Every client takes out a comprehensive post installation support contract. This covers help desk, bug fixing and new releases. All customers on support get new releases as part of their contract at no extra charge (installation / upgrade services are available on request if users want us to do this).
In addition, your project manager will perform a six monthly check on your installation to ensure that the project keeps delivering the benefits defined, or is adapted to changed circumstances.
What about enhancements?
ISO 9001:2000 Awarded to Cooper Software
Cooper Software Award Winners: Scottish Enterprise
MI Systems Development: Jennic
Digital Signage Commission: Interconnector UK
Issue Tracking Application Delivery: Interconnector UK